Terms and Conditions

Thank you for visiting our site. This Site is the official website of Euro-Asia Holidays Pte Ltd (Euro-Asia). It is owned and operated by Euro-Asia Holidays Pte Ltd (Euro-Asia). By accessing and using any part of this Site, you shall be deemed to have accepted, and agree to be bound by, these Terms and conditions.

General Terms & Conditions

Tour Confirmation
Your acceptance of our tour fare does not mean confirmation. Tour confirmation is subjected to tour deposit being paid to us on the stipulated date and on the availabilities of flight seat and hotel room.

Tour Price
Fares shown are in Singapore dollars, per person basis unless otherwise stated and are correct at time of publication. It is therefore subjected to prices changes with or without notice due to unforeseen circumstances like increase of airfares, other transport costs, peak season charges, hotel rates, exchange rates, government taxes, etc. Prices are guaranteed at the time an order is placed and 100% full payment is received.

Should there be any discrepancies in fares, prices at our retail counters will be taken as the final rate.

Price Excludes
Beverages, meals, laundry, room service, cable and telephone charges, tipping, excess baggage charges, personal and baggage insurance, airport taxes and all other items of a personal nature not specified in our tour itinerary.

Refund Of Un-utilised Services
Upon completion of booking and documented, refund is subjected to cancellation charges, which is solely at the discretion of the company. After commencement of travel, No refund, whether is part or in full, will be given for services included in the programme which are not utilised.

Travel Documents
It is the passenger's responsibility to obtain a valid international passport that is at least 6 months validity prior to the actual departures date. Passenger is also responsible for the relevant visas and other necessary documentation as required by various government authority or local consulate embassy.

Right To Reject
The company reserves the right to cancel or withdraw any itineraries or booking made for a client.

Tour Cancellations
The Company reserves the right to cancel any tour prior to departure for any reason. Should this happen, The Company will refund back the deposit paid without any further obligation on the part of Euro-Asia Holidays Pte Ltd.

If your notice of cancellation is received less than 30 days prior to departure, the following charges will apply:

  1. a) Between 15 and 29 days prior to departure - 50%
    b) Between 7 and 14 days prior to departure - 75%
    c) Less than 7 days prior to departure - 100%

Amendment Charges
An administrative fee of minimum S$150.00 will be charged for any amendment after reservation has been acted upon.

Travel Insurance
All passengers are encouraged to purchase a Personal Travel Insurance policy prior to commencement of holidays to cover any unforeseen losses while in oversea. Travel Insurance covers medical, cancellation, hospitalisation, personal accident, baggage etc.

Responsibility And Liability
Euro-Asia Holidays Pte Ltd acts only as agent for the transportation companies, hotel contractors and other principles and all tickets. Voucher and documents are issued subject to those terms and contracts under which such transportation and other services are provided. They assume no responsibility or injury, damage, accident, loss, delay or irregularities that may be caused to person or property and all bookings are subject to the usual conditions of local ground operators. The right is reserved to alter or modify itineraries and hotel accommodation in any way necessary in the interest of tour members, or due to circumstances over which the operators have no control. The right is also reserved to cancel or withdraw at any time bookings by or for the clients, in which event no liabilities whatsoever in respect of such cancellations or withdrawals shall fall upon the operators, save only that there shall be refunded to the clients the monies paid by him in respect of the booking cancelled or withdrawn. The transportation companies or firms shall exempt from all liability in respect of any detention, delay, loss, damage, sickness or injury, by whomsoever caused and of whatever kind occurring of or to the passenger at any time when the passenger is not on board a carrier of conveyance used or operated by the transportation companies or firms. The passage contract in use by the transportation companies or firms concerned shall constitute the sole contract between the transportation companies or firms and the purchaser or these tours and/or passengers. All tickets, coupons and orders are furnished and issued subject in all respects to those terms and conditions under which the means of transportation or other service provided thereby are offered or supplied by owners, operators, public carriers, managing agents or agents. The company reserves the right to require any person to withdraw from the tour if it is deemed that his act or conduct is offensive to or incompatible with the comfort of other clients and the company shall be under no further liability thereafter to such person.

 

Online Terms & Conditions

General

  • All prices shown are in Singapore Dollars unless otherwise stated.
  • Suppliers may change their prices and terms & conditions without prior notice.
  • Additional terms and conditions from suppliers will apply to your reservation and purchase of travel-related goods and services that you select. Please read these additional terms and conditions carefully before completing your transaction.
  • You acknowledge and agree to pay any cancellation or change fees that you incur. In some cases, travel-related product and services do not permit changes to or cancellations of reservations after they are made, as indicated in the rules you had selected. You agree to abide by the terms and conditions imposed with respect to your booking.
  • Euro-Asia administration fees apply for request of cancellation and/or amendment.
  • Any cancellation, changes, requests to your reservation must be in writing via email with Booking Reference to Euro-Asia. Acknowledgment/Response will be returned within 48 hours or by the next working day upon receipt.
  • We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
  • Customers are strongly recommended to purchase a comprehensive Travel Insurance before travelling.
  • Customers are solely responsible for ensuring that they have fully met with the entry requirements of the countries or destinations that they are travelling to, including without limitation entry visas. Customers are required to check directly with the country embassies concerned with regard to entry requirements.
  • We encourage you to review our current Privacy Policy to understand our practices.

Flights

  • Prices and ticketing conditions are subject to change without prior notice.
  • Taxes and surcharges are generally included in the ticket price. However, there may be exceptions where taxes must be paid locally upon flight check-in.
  • Airfare and reservation are only guaranteed once the purchase has been completed and the tickets have been issued.
  • Names should be shown as per passport and cannot be changed once the reservation has been made. Incorrect names and salutation will incur airline penalties and Euro-Asia Holidays’ administrative fees or invalidate your ticket(s). Any name correction/change consider as cancellation of ticket/reservation.
  • Request for meals and seats are subject to airlines confirmation. Lead time is at the discretion of the airline.
  • Flight times may change at the discretion of the airline. Therefore, we strongly advise you to confirm your flight departure times and terminal with the airline at least 24 hours before departure.
  • Not all fares are entitled to airline mileage accrual and baggage allowance is at the discretion of the airline. Please check with the airline prior to completing your booking online.
  • Ticket cancellation, refunds, re-issues and changes (where permitted by airline) may incur airline penalties. Euro-Asia Holidays’ administrative fees on top of airline’s penalties will apply on per request basis. Some fares are neither refundable nor changeable.

Hotel

  • Rates are subject to change without prior notice until you receive a hotel confirmation number.
  • Taxes and surcharges are generally included in the room rate. However, there may be exceptions where additional taxes/fees must be paid locally upon check-in.
  • Hotel reservation is only guaranteed once the purchase has been completed and the hotel vouchers have been issued.
  • Names cannot be changed once reservation is made. Incorrect names may incur penalties or invalidate your reservation(s).
  • Hotel cancellation, refunds and changes (where permitted by the hotel) may incur hotel penalties. Euro-Asia Holidays’ administrative fees on top of hotel’s penalties (if any) will apply on per request basis, regardless of the rate rule you have selected.
  • Bedding configuration is on request basis unless otherwise stated. The hotel has the right to assign any bedding type upon check-in at their discretion.

Packages

  • Package prices stated are on per person twin-sharing basis (unless otherwise stated) and exclude relevant taxes and fuel surcharges.
  • Taxes and fuel surcharges vary depending on destinations and subject to changes upon ticket issuance.
  • Deposit of 50% of land package and 80% full package (include air) per person is required upon placing a booking. However, there may be exceptions subject to supplier’s payment terms & conditions
  • Peak Seasons/Weekend Surcharges apply (if any), dependence on your preferred travel dates and flights. Refer actual quotation after your selection.
  • Flights availability is instant and land arrangements are subject to availability.
  • Full payment for airfares will be charged once the purchase has been completed and the tickets have been issued.
  • Promotions are non-combinable and on first come first served, while stocks last basis.
  • Strictly non-refundable after booking confirmed and ticketed.
  • Euro-Asia Holidays reserves the right to reclaim and charge the full retail value of the gift/s from the customer if the booking is subsequently cancelled for any reason.
  • An admin fee of S$50 per person will be levied for any amendment on top of other charges (where applicable) imposed by supplier/s or airline/s.

Our Partners

We choose our partners carefully. This website contains private-labelled websites that link from this website, such websites are operated by parties other than Euro-Asia Holidays. Such websites are provided for your booking convenience of travel-related services and extensive promotion/offer. However, we do not have control within such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select.

Miscellaneous
We reserve the right to change, amend, insert or delete any of these Terms and Conditions, or policies contained therein, from time to time. The latest copy of these Terms and Conditions is maintained and made available on our website. Customers and travellers are responsible for periodically checking back this page to update themselves on the latest Terms and Conditions.